How do I get pre-authorisation for a planned procedure?

Pre-authorisation (also called pre-approval or pre-certification) is a process where your insurer confirms in advance that a planned treatment or procedure is covered under your policy. It is strongly recommended for all planned hospital admissions, surgery, and high-cost outpatient procedures.

When Is Pre-Authorisation Required?

Most insurers require pre-authorisation for: inpatient hospital admissions, day surgery, MRI or CT scans (depending on your plan), specialist referrals (on some plans), and high-cost outpatient procedures such as chemotherapy or physiotherapy courses.

How to Apply

To apply for pre-authorisation, you will typically need: a referral letter from your GP or treating doctor, the name and address of the hospital or specialist, an estimate of costs (if available), and your insurance membership number. Submit these to your insurer’s pre-authorisation team at least 5 business days before your procedure.

How We Help

We handle pre-authorisation requests on your behalf. Simply send us your referral letter and the treatment details, and we will submit and follow up with the insurer for you. Email hello@asktic.com to start the process.