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The Insurance Concierge
Three colleagues talking by a window overlooking the Singapore skyline

International medical insurance · Singapore

Your people work across Asia. Their cover should too.

We arrange and look after international health plans for regional headquarters, family offices and teams on deployment.

  • Regional headquarters
  • Family offices
  • Offshore and deployed teams
members under our care
1,700+
countries our members live in
39
nationalities on our books
62
corporate programmes serviced
50+

Partners with MAS-regulated insurers. The same premium as going direct.

Where we started

We started with crews offshore.

Two offshore workers crossing a helideck at sunrise, with a crew-change helicopter waiting

Our first clients were oil and gas companies. Their people were hired in one country, deployed to a rig or a vessel in another, and treated wherever the nearest good hospital happened to be.

When someone falls ill on a deployment like that, the plan has to be right before anything happens. Getting that right is how we learned the job.

Today we look after regional headquarters of multinationals and family offices across Asia. The people are different. The standard is the same: peace of mind, simplified.

Who we look after

Three kinds of organisation, one way of working.

Regional headquarters

Your HR team in Singapore. Your people across the region.

  • One international programme instead of a patchwork of local plans
  • Renewals benchmarked and explained before you sign
  • One benefits desk to manage joiners and leavers across all the insurers on your programme
How we work with companies

Family offices

A small group of people who matter a great deal.

  • Principals, family and key staff across several countries
  • Pre-existing conditions handled quietly and properly
  • One person to call, who already knows the history
Cover for family offices

Offshore and deployed teams

Hired in one country, working in another, treated in a third.

  • Fully underwritten plans built for energy and marine work
  • Evacuation and repatriation terms checked line by line
  • Onboarding that works from anywhere
Cover for deployed teams

An offshore crew

142 crew, living in 20 countries, on one plan.

An offshore survey company in the oil and gas industry hires its crew from Southeast Asia, Africa, Europe and Australia. Every one of them is on one fully underwritten international plan built for energy work.

At the 2026 renewal the insurer’s first offer was 20% higher than the year before. We took it back to them, and the revised offer a week later came down to 13.7%.

crew covered
142
countries of residence
20
nationalities
22
renewal, down from 20%
13.7%
Where the crew liveCrew
  1. Indonesia47
  2. Malaysia29
  3. Nigeria13
  4. Egypt11
  5. Australia10
  6. Philippines6
  7. Thailand5
  8. 13 other countries21

From the 2026 renewal report.

A recent corporate move

725 people in six countries, moved to a new insurer on one date.

A global professional services firm with its regional headquarters in Singapore moved its staff medical programme to a new international insurer in the fourth quarter of 2026. Its people sit across Southeast Asia, and almost half of them cover a spouse or children on the plan.

We supported the change from start to finish: communication sessions for staff, a plain-English guide to every tier, and a census rebuilt from three sources.

HR now manages joiners, leavers and changes on one platform, across four insurers in the region: one for medical and three for term life.

employees
358
lives covered
725
benefit tiers
4
platform for HR, across 4 insurers
1
Where the members areLives · Employees
  1. Singapore344156
  2. Indonesia16592
  3. Malaysia10150
  4. Thailand5733
  5. Vietnam5425
  6. Australia42

From the onboarding census, Q4 2026. Lives include spouses and children.

The benefits desk

One place for HR to manage every change.

The benefits desk is available to our corporate clients. Your team adds, removes and amends members in one place. We check every change and send it to the right insurer, whether that is medical or term life, in any country on the programme.

  • Every request trackedFrom draft, to sent, to confirmed by the insurer. Nothing sits in an inbox.
  • Checked before it goesIf a date or detail looks wrong, we send it back with a note before the insurer sees it.
  • Your members, at a glanceEveryone covered, grouped by family, with who is starting and leaving soon. Export to Excel any time.
The benefits desk Requests screen, showing changes grouped as drafts, ready to send, with the insurer and done
The benefits desk Members screen on a phone, showing people covered grouped by family

Shown with sample data.

A real case, for one family

A S$100,000 plan limit, and the year it would not have been enough.

A senior expat had S$100,000 of cover through his employer and assumed that was plenty. We added a top-up plan on a S$10,000 threshold, hospital only, which kept the premium about 70% lower than full cover.

The next year his wife was diagnosed with stage 3 cancer. First-year treatment came to over S$200,000. The top-up paid what the company plan could not, and it stays with them if they leave Singapore.

Figures from one client case, anonymised. Terms differ by policy.

Employer plan limit
S$100,000
Total cover with top-up
S$3.8m
Top-up threshold
S$10,000
First-year treatment
S$200,000+

For individuals and families

Looking for cover for yourself?

We look after individuals and families too, often the same people our corporate clients send our way.

Questions HR teams ask

Before you call us.

Do we pay more by going through you?

No. You pay the same premium as going direct to the insurer, and you get an adviser who knows the policy.

Can one programme cover people in several countries?

Usually, yes, if you have a commercial entity in Singapore and your people are contracted to that entity or one of its sister entities. Tell us the countries and headcount and we will confirm what is possible.

We already have a broker. Why talk to you?

Ask us for a second look at your renewal. If staying where you are is the right call, we will tell you that plainly.

Can you handle staff with pre-existing conditions?

Often, yes, depending on the condition, the insurer and the size of the group. We talk it through before anything is submitted, and in confidence.

Who will we actually deal with?

A named adviser in Singapore who knows your programme, your people and your renewal history. Not a call centre.

Peace of mind, simplified.

Tell us where your people are.

A short conversation about your team, your countries and your current cover. We will tell you what we would change, and what we would leave alone.

We reply within 2 working days.