Member resources

Disclaimer - Reference material for members under the care of The Insurance Concierge. Not from the insurer and does not override your policy wording.

• Making a claim How to submit a claim, what to send, and how long it takes. 2 articles
• Pre-authorisation and direct billing When to get approval before treatment, and how direct billing works. 1 article
• Adding or removing people Joiners, leavers, dependants and changes to who is covered. 2 articles
• Renewals and premiums What happens at renewal, how premiums are set, and how to pay. 1 article
• Using your cover Finding a provider, membership cards, and what your plan includes. 2 articles

Recently updated

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