Allianz
Pre-authorisation and direct billing with Allianz
Disclaimer - This article is not from the insurer and is only for the reference for members under the care of The Insurance Concierge. It does not replace or override the official policy wording, which remains the legally binding document of reference.
Arrange a treatment guarantee before hospital treatment. Call the helpline if you are within 72 hours, otherwise send the pre-authorisation form.
Are you currently enrolled with Allianz and planning to receive hospital treatment?
Pre-authorisations serve to verify that the treatment you need is covered by your membership, reducing worries about whether the insurer will fully reimburse your costs, and simplifying the process of gathering medical reports to speed up claims assessment.
If your treatment is within the next 72 hours
Please reach out to the Allianz helpline. They can collect your information for the treatment guarantee over the phone.
- Within Singapore: 1800 670 9766
- Outside Singapore: +60 (0)3 92127818
If you are calling from other countries, here is a list of alternative toll-free numbers.
Otherwise
- Please provide the pre-authorisation form to your doctor for completion to commence the pre-authorisation process.
- Email the completed form to medical.services@allianzworldwidecare.com
Once submitted, please note that the email channel may require up to 5 business days for a response regarding your treatment planning.